RD Animation 2

FAQ

FAQ2026-07-18T16:30:39+08:00

Have Any Questions?

Here Are The Most Frequently Asked Questions About custom figures.

SZRDDM has rich custom figure toy industry production experience of 20 years and a complete industry chain, with high quality, competitive price, and shorter production time attractive to over 60 countries. We provide custom figure service from manufacturing to packaing and shipping to save your time and cost. Welcome to visit our factory and we can realize all your customized needs.
If you are currently looking for an experienced figure manufacturer to procure high-quality custom figures at competitive prices and high quality, we are your best choice.

Can you help with Kickstarter or crowdfunding toy projects?2026-05-12T10:32:08+08:00

Yes. We frequently work with independent artists and creators launching projects on Kickstarter and other crowdfunding platforms.

We can assist with:

  • Prototype development
  • Manufacturing consultation
  • Material selection
  • Packaging production
  • Mass production
  • Global shipping support

Many clients use our prototypes and product photos for crowdfunding campaigns before full production begins.

What toys can you customize?2026-05-12T10:25:58+08:00

We help clients to customize and manufacture a wide range of custom collectible toys, including custom vinyl toys, PVC figures, resin statues, action figures, sofubi toys, blind box toys, and art collectibles.

Our factory supports OEM and ODM production for artists, brands, designers, Kickstarter creators, and toy companies worldwide.

Do you provide packaging services?2026-05-12T10:34:59+08:00

Yes. We can produce custom packaging including:

  • Color boxes
  • Window boxes
  • Blister packaging
  • Foam protection
  • Printed inserts
  • Collector-style packaging

Packaging can be customized to match your brand identity and retail requirements.

How do you do quality control?2022-07-18T02:34:12+08:00

We have strict inspection procedures for raw material, injection, spray painting, printing, assembling, and packing. We will QC for each step before going into the next production running, And it will have a QC report before shipping.

Do you ship internationally?2026-05-12T10:36:01+08:00

Yes. We work with clients worldwide and can arrange international shipping by air, sea, or express courier depending on the project size and delivery schedule.

What is your production capacity, can you deliver on time?2022-07-18T02:36:50+08:00

Our factory has more than 200 employees, 22 injection machines, 30 sets of spray painting equipment, 19 pad painting machines, and 15 assembling and packing lines, we have a strong production capacity of 200.000pcs resin figure, 500.000pcs vinyl toys, and 1000.000pcs action figure per month.

What are your payment methods and terms of payment?2022-07-18T02:41:35+08:00

(1)T/T, Western Union, Alibaba trade assurance or Bank transfer. (2)Sample order and tooling order: 100% payment before production. (3)Bulk order: 50% deposit in advance and balance before shipment.

Where is your factory in China, can I visit your factory?2022-07-18T02:42:49+08:00

Our address is No. 3, Longguan East Road, Qinghua Community, Longhua Street, Shenzhen, Guandong, China,  welcome you to visit our factory in China.

How is your 3D prototype design ability?2022-07-18T02:43:44+08:00

We have 12 professional designers, all of whom are proficient in using professional design software such as Pro-E, Free form, Zbrush, CAD, etc., and can restore your design.

What do I need to provide if I want to get a quote for custom figures?2022-07-18T02:44:47+08:00

3D files are best, such as STP, STL, IGS, PARASOLID, 3dmx, etc. 2D design files should have detailed requirements as size.

What is your minimum order quantity for custom figures (MOQ)?2026-05-12T10:27:25+08:00

The MOQ depends on the material and production method:

  • Custom resin statues: usually 100 pieces
  • Custom vinyl toys / sofubi toys: usually 300 pieces
  • Custom PVC figures: depends on size and structure

If your project does not meet the MOQ, we currently cannot provide production-only sampling services.

How long can I get the sample?2022-07-18T02:47:00+08:00

We can help you to make your own design into a real prototype within 7-9 working days.

What are the certifications of your toys?2022-07-18T02:48:10+08:00

We got the CE, EN71, and CPSIA certificates for all our raw materials. All of the toys are made and painted of eco-friendly material, which meets EN71 and CA65 standards. And any toy certificate can be made after PPS is finished.

What should be provided when I custom a figure sample?2026-05-12T10:48:51+08:00

With your 2d design or 3d file, we usually accept:

  • STL
  • OBJ
  • STEP
  • ZBrush files
  • FBX

If you only have sketches or concept art, our team may also help evaluate whether the design is ready for production, we can help you to make your own design into a real prototype.

What are the certifications of your factory?2022-07-18T02:49:45+08:00

SZRDDM is an SGS verified, Sedex and Disney audit, ISO 9001 approved manufacturer.